VICTIM SUPPORT SERVICES

Victims Support Services at FSGV provides compassionate, trauma-informed support to people of all ages impacted by violence.

What we do

Our Impact

find help

what we do

With staff teams focused on exploitation, family and intimate partner violence, elder abuse, and child abuse, our support workers let each person define their situation, needs, and next steps. FSGV support workers offer:

  • Safety planning 
  • Advocacy 
  • Justice system navigation 
  • Emotional support 
  • Resource connections across the community, including counselling, medical services, housing support programs, and more

All the Victim Support Services at FSGV are tailored to the individual. When people come to us, they don’t always know what their next steps are or what options are available to them. 

Often in this program, support workers work with people over the course of several years in order to—at a sustainable pace—regain a sense of control, access meaningful support, and move forward with dignity and informed choice. This pace allows things to unfold step by step and builds a greater depth of trust and care with our support workers. 

Two seniors standing in front of the black concrete wall facing each other with a cup in their hand.

our impact

Each year, we’re walking with survivors, every step of the way. The impact?

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victims and survivors supported
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hours walked alongside victims and survivors
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years walking alongside each survivor on average

These are the numbers and while they outline a story, they can’t tell it on their own. The changes that happen for the people FSGV supports can’t quite be quantified. The relationships between support workers and their clients are guided by centering the client’s choice, autonomy, and power. This is client-led, trauma-informed support. You can be part of the community making this life-changing depth of support for victims possible. 

The victim services program at Family Services of Greater Vancouver is looking for committed community members to sustain this work. If you’re ready to support survivors with FSGV, please get in touch with our team at [email protected] or donate today.

My VSW was very accessible and supportive of my decisions and very knowledgeable about the court system. She referred me to counsellors so I could look them up, which was appreciated as it’s overwhelming process to start from scratch.

— Client, Victim Support Services

Thank you so much. You are very easy to talk to, and to be honest the first time I have ever called back in a situation like this. I’m glad to have had my first experience with you. Thank you so much for your support, it truly means a lot.

— Client, Victim Support Services

I’m so happy. I’ve been singing and dancing around my apartment. I COULDN’T HAVE DONE THIS WITHOUT YOU. Thank you so so much.

— Client, Victim Support Services 

find help

Operating in Vancouver, Burnaby, New Westminster, and Richmond, each of our Victim Services programs is set up a little differently and not all have open referrals.

For immediate help, please call VictimLink via 1 800 563 0808. 

VictimLink is a resource we trust to get you connected with local supports like ours, specific to your needs. 

Become a monthly donor and support your neighbours in need.

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