FSGV is a non-profit working to support and empower individuals, families, and communities
We offer programs and services designed to help people develop the skills, knowledge, and confidence to create positive change in their lives. Our staff – including experienced counsellors and support workers – operates from an evidence-based, trauma-informed lens to meet people where they are and get them where they want to be.
There’s More to Em’s Story
“It started when I had to live far from my own family, with a host family. There was a time I was kicked out from there for not being able to pay rent. I did not know that, as a youth, my host family could not legally kick me out of their house. I had no one to turn to…”
OUR PROGRAMS
Family Supports
Programs and services that support all families. From counselling, parent education, and mediation to providing information and referrals to community offerings, FSGV responds to family concerns that arise from poverty, trauma, substance disorders, and more.
Financial Empowerment
Through one-on-one coaching and workshops for community organizations and the public, Financial Empowerment teaches financial literacy and helps people navigate tax filing and government benefits. Our expert staff train other organizations working with vulnerable individuals to better achieve financial stability and resilience. FE delivers workshops primarily across the Lower Mainland on a range of topics.
FSEAP
The Family Services Employee Assistance Program provides workplace wellness and training services and an employee and family assistance program (EFAP) to organizations across BC and the Yukon.
Trauma Counselling
Professional, compassionate trauma counselling for individuals, families, children, and youth. All programs are offered from a trauma-informed, feminist, anti-oppressive, intersectional lens.
Victim Services
Trauma-informed practical and emotional supports, safety planning, resource referral, advocacy, assistance navigating the criminal justice system, and community education for survivors of domestic violence, sexual violence, and human trafficking.
Youth Services
Through Directions Youth Services, FSGV provides low-barrier support to young people who are at-risk, precariously housed, or experiencing homelessness. PRIYD is a program for CYSN. All our youth programs and services give support in pursuing goals and independence.
OUR IMPACT IN 2023
12K+
people empowered
118K+
hours with clients
39K+
free meals and snacks served to vulnerable youth
16
survivors of high-risk violence and trauma served every week
$2.1M+
of new income accessed by low-income clients
“As a person with disabilities, it is often too hard for me to shop and then cook food the same day. By having the ingredients ready for me, I could achieve the success of preparing the meal quickly. This was motivating for me.”
“I really liked the kindness and support given by the staff. The staff actually seems to care about your problems and you getting clean. The food is good and I like how it feels as if you were at home.”
“My therapist was an excellent fit for me. Her empathy, compassion, and listening skills are excellent. I was well cared for by her.”
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ACCREDITATION
Family Services of Greater Vancouver is accredited by CARF (Commission on Accreditation of Rehabilitation Facilities) and conforms to the highest level of nationally and internationally recognized service standards.
2023 CARF survey results